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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Do you accept payments by check?
We certainly do. All you need to do is choose Mail In Payment as your payment method. Keep in...
Views: 1915
Article Do you offer plans with unlimited disk space and bandwidth?
The short answer to this is no. The longer answer is as follows: Although there are many...
Views: 1993
Article Most common reasons a payment fails
Below you can find a list with the most common reasons for a failed payment for any of our...
Views: 1862
Article My credit card was charged by, LLC., LLC. provides our credit card processing services. This is why charges...
Views: 2246
Article My website shows: This Account Has Been Suspended
If you see this message when you try to open your website then it is obvious that your hosting...
Views: 21406
Article What is your refund policy?
The client is eligible for a refund after canceling a Linux shared account on the following...
Views: 1848
Article Where can I find a printable invoice?
You can find this in the billing system. From there you can view, print and pay for any invoices.
Views: 1870
Article Will you terminate my hosting account immediately after I cancel it?
That depends on whether you request immediate account cancellation or cancellation upon...
Views: 4192


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